Job SummaryWhat is the opportunity?As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.What will you do?- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceWhat do you need to succeed?Must-have- Strong written and verbal communication skills in English and French- Strong working knowledge of Microsoft Office Suite- Proven client service skills- Excellent organizational skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable- Leaders who support your development through coaching and managing opportunities- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, progressive, and high-performing team- Opportunities to do challenging work- Opportunities to take on progressively greater accountabilitiesThis is a in-person opportunity and the successful candidate will be working at the Oakville office.Job SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress:279 LAKESHORE RD E:OAKVILLECity:OAKVILLECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL andamp; COMMERCIAL BANKINGJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2025-01-21Application Deadline:2025-02-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryWhat is the opportunity?As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.What will you do?- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceWhat do you need to succeed?Must-have- Strong written and verbal communication skills in English and French- Strong working knowledge of Microsoft Office Suite- Proven client service skills- Excellent organizational skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable- Leaders who support your development through coaching and managing opportunities- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, progressive, and high-performing team- Opportunities to do challenging work- Opportunities to take on progressively greater accountabilitiesThis is a in-person opportunity and the successful candidate will be working at the Oakville office.Job SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress:279 LAKESHORE RD E:OAKVILLECity:OAKVILLECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL andamp; COMMERCIAL BANKINGJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2025-01-21Application Deadline:2025-02-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job Summary

What is the opportunity?

The Senior Manager, Communications andamp; Media Relations for RBC Thought Leadership andamp; the RBC Climate Action Institute will lead the development and execution of a multi-pronged communications engagement strategy to build and enhance RBC’s profile as a leading source for insights, research and ideas. You will lead communications and media relations for the senior leadership team across both groups, focused on ensuring we maximize the positive external impact of the research, insights and perspectives produced by the team.

What will you do?

• Support the development and execution of a robust external communications plan for RBC Thought Leadership and RBC Climate Action Institute.
• Lead media relations efforts for both teams by maximizing high-impact exposure for RBC economists on top-tier publication and influential industry/trade publications as well as newer media platforms (e.g. podcasts).
• Build and deepen relationships with key media outlets and reporters, including proactively pitching story ideas and nimbly seeking out opportunities where RBC’s voice would add important context and perspective.
• Collaborate with partners across the bank to execute a multi-channel approach to promoting research and insights produced by the team and the economic expertise of the team, including leveraging social media channels, trade media and other channels.
• Ensure key partners across the bank are informed of forthcoming research and equipped with key messages that speak to the main themes of the research.
• Develop a strategic engagement calendar for RBC Thought Leadership and the RBC Climate Action Institute.

What do you need to succeed?

Must-have

• 7+ years of experience in media relations, communications or public affairs.
• Experience working with major media outlets is a significant benefit.
• Highly adaptable, strategic communicator with the ability to prioritize competing requests in a fast-paced environment; embrace change; and demonstrate diplomacy, professionalism and a positive attitude.
• Strong written communications skills and the ability to seamlessly provide executive communications support.
• Experience building andamp; maintaining relationships with external stakeholders and internal partners.
• Strong critical thinking skills and confidence in assessing and recommending media and communications approaches.
• Ability to confidently provide strategic guidance to senior leaders and possess the ability to educate and influence others on communications best practices.

Nice-to-have

• Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or related field.
• Digital and social media savvy, with a strong grasp on the evolving digital media landscape.
• Ability to meet consistently high standards of quality while handling a variety of projects and deadlines simultaneously.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Flexible work/life balance options.

Job Skills

Decision Making, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Time Management.

Additional Job Details

Address: BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: HUMAN RESOURCES andamp; BMCC

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-01-14

Application Deadline: 2025-01-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryWhat is the opportunity?As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.What will you do?- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceWhat do you need to succeed?Must-have- Strong written and verbal communication skills in English and French- Strong working knowledge of Microsoft Office Suite- Proven client service skills- Excellent organizational skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable- Leaders who support your development through coaching and managing opportunities- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, progressive, and high-performing team- Opportunities to do challenging work- Opportunities to take on progressively greater accountabilitiesThis is a in-person opportunity and the successful candidate will be working at the Oakville office.Job SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress:279 LAKESHORE RD E:OAKVILLECity:OAKVILLECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL andamp; COMMERCIAL BANKINGJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2025-01-21Application Deadline:2025-02-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryWhat is the opportunity?As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.What will you do?- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceWhat do you need to succeed?Must-have- Strong written and verbal communication skills in English and French- Strong working knowledge of Microsoft Office Suite- Proven client service skills- Excellent organizational skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable- Leaders who support your development through coaching and managing opportunities- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, progressive, and high-performing team- Opportunities to do challenging work- Opportunities to take on progressively greater accountabilitiesThis is a in-person opportunity and the successful candidate will be working at the Oakville office.Job SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress:279 LAKESHORE RD E:OAKVILLECity:OAKVILLECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL andamp; COMMERCIAL BANKINGJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2025-01-21Application Deadline:2025-02-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryWhat is the opportunity?As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.What will you do?- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceWhat do you need to succeed?Must-have- Strong written and verbal communication skills in English and French- Strong working knowledge of Microsoft Office Suite- Proven client service skills- Excellent organizational skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable- Leaders who support your development through coaching and managing opportunities- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, progressive, and high-performing team- Opportunities to do challenging work- Opportunities to take on progressively greater accountabilitiesThis is a in-person opportunity and the successful candidate will be working at the Oakville office.Job SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress:279 LAKESHORE RD E:OAKVILLECity:OAKVILLECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL andamp; COMMERCIAL BANKINGJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2025-01-21Application Deadline:2025-02-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryWhat is the opportunity?As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.What will you do?- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceWhat do you need to succeed?Must-have- Strong written and verbal communication skills in English and French- Strong working knowledge of Microsoft Office Suite- Proven client service skills- Excellent organizational skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable- Leaders who support your development through coaching and managing opportunities- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, progressive, and high-performing team- Opportunities to do challenging work- Opportunities to take on progressively greater accountabilitiesThis is a in-person opportunity and the successful candidate will be working at the Oakville office.Job SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress:279 LAKESHORE RD E:OAKVILLECity:OAKVILLECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL andamp; COMMERCIAL BANKINGJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2025-01-21Application Deadline:2025-02-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

Job SummaryWhat is the opportunity?As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.What will you do?- You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting- As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone- Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner- Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choiceWhat do you need to succeed?Must-have- Strong written and verbal communication skills in English and French- Strong working knowledge of Microsoft Office Suite- Proven client service skills- Excellent organizational skillsWhats in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable- Leaders who support your development through coaching and managing opportunities- Ability to make a difference and lasting impact- Work in a dynamic, collaborative, progressive, and high-performing team- Opportunities to do challenging work- Opportunities to take on progressively greater accountabilitiesThis is a in-person opportunity and the successful candidate will be working at the Oakville office.Job SkillsCommunication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal InitiativeAdditional Job DetailsAddress:279 LAKESHORE RD E:OAKVILLECity:OAKVILLECountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL andamp; COMMERCIAL BANKINGJob Type:Student/Coop (Fixed Term)Pay Type:SalariedPosted Date:2025-01-21Application Deadline:2025-02-11Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.